Terms and Conditions for Aqueous Bathhouse
Welcome to Aqueous Bathhouse. These Terms and Conditions govern your use of our online platform and the services we provide, which include the design and supply of bespoke bathroom suites, custom vanities, shower screens, tapware, and tiling, as well as installation guidance and consultation on bathroom renovations. By accessing or using our site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our service.
1. Services Overview
Aqueous Bathhouse provides design and retail services for home furnishings, specifically focusing on bathrooms. Our services include:
- Supply of bespoke bathroom suites, custom vanities, shower screens, tapware, and tiling.
- Design consultation for bathroom renovations.
- Guidance and advice on installation of purchased products.
Please note that while we offer installation guidance, we do not directly perform installation services. Any installation work is the responsibility of the customer or a third-party installer engaged by the customer.
2. Product Information and Pricing
We strive to ensure that all information on our site regarding products, including descriptions, images, and prices, is accurate and up-to-date. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. All prices are in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.
3. Orders and Payments
Placing an order through our site constitutes an offer to purchase. All orders are subject to acceptance by Aqueous Bathhouse. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department. Payment must be received in full before products are dispatched or services rendered. We accept payment via methods clearly indicated on our site.
4. Delivery and Shipping
Delivery times are estimates and may vary. Delays can occur due to unforeseen circumstances or factors beyond our control. We are not liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Risk of loss and title for items purchased from Aqueous Bathhouse pass to you upon our delivery to the carrier.
5. Returns and Refunds
Our return and refund policy is in accordance with Australian Consumer Law. Products deemed faulty or not as described can be returned for a refund or exchange within a specified period, typically for a period of time after purchase. Special conditions may apply for bespoke or custom-made items, which may not be returnable unless faulty. Please contact us directly for specific details regarding returns and refunds for your purchase.
6. Consultations and Design Services
Our design consultations provide expert advice based on information provided by you. While we aim to provide the best possible guidance, the ultimate responsibility for design choices and their suitability for your specific project rests with you. Any design plans or concepts provided by Aqueous Bathhouse remain our intellectual property until full payment for associated products or services is received.
7. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of Aqueous Bathhouse and is protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Aqueous Bathhouse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; or (c) unauthorized access, use, or alteration of your transmissions or content.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for the resolution of any disputes.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will indicate at the top of the "Terms and Conditions" page the date of the most recent revisions. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Aqueous Bathhouse
Unit 3B, 2847 Pacific Highway,
Coffs Harbour, NSW, 2450
Australia
Phone: (02) 6648 1234